Tech note FS1317
Description
Users in Italy or Sweden get No items found.
Answer
We have found that some users of Microsoft Internet Information Server (in Italy) and WebSTAR (in Sweden) get FlashStats reports simply stating "no items found."
This is caused because the web server's time format uses a . instead of a :. For example, noon would be written to the log file as 12.00.00 instead of 12:00:00. FlashStats assumes that the time format always uses a colon, so the use of a dot causes a problem.
This problem exists in all versions of FlashStats up through (and including) version 1.3.1. It has been fixed in FlashStats version 1.4.
In the interim, you can work around the problem by configuring your web server to use a colon separator. For Windows systems, use the Regional Settings control panel. On Mac systems, use the Date & Time control panel. Once you have made this change and restarted your web server, all subsequent hits will be logged with a colon separator and FlashStats will be able to analyze them.
