Refund Policy
Maximized Software products are all downloadable, fully functional, and try-before-you-buy. We provide free trial periods for our software for your convenience to fully evaluate our products. The trial periods are:
- FlashStats 2006 — 15 days
- FlashStats 1.x — 30 days
- GoPOP — 14 days
- iCoverArt — only embeds cover art in five songs per use until registered
- TiViTunes — only publishes the first five songs in each playlist until registered
- Color Browser — limited to 50 uses of advanced features
Please use the trial period to make sure that the software works before purchasing a license. All of our software is usable during the trial period (although there may be minor functionality limitations). None of our software requires registration to enable its primary functionaity.
If you purchase one of our products, after your payment has cleared, an email will be sent to you with the registration key and password to unlock the software. Once this information is emailed to you, there will be no refunds given. We have this policy since it would be impossible for you to return your registered version of our software. With a traditional retail purchase, you are able to return a physical product.
During your trial period, our support staff is available to assist in installation and configuration via email, and if necessary, limited telephone support is offered (in addition to our variety of online support options). We strongly recommend that all users download, install, and test the trial versions prior to making a purchase.
In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund. In such instances, an LOD (Letter Of Destruction) on company letterhead will be required to process the refund.
There will be no refunds issued for shareware products (iCoverArt, Color Browser, Christmas Browser) once they have been registered.
Please send any questions regarding our refund policy to sales@maximized.com.
